Licensed Customer Service Agent
Park Ridge
Licensed Customer Service Agent
Full Time • Park Ridge
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
About the Role:
Join Allstate Insurance Agency - John Tunnell as a Licensed Customer Service Agent in Park Ridge, IL! This exciting role offers the opportunity to provide exceptional service to our valued clients while working in a supportive and dynamic team environment.
Responsibilities:
- Assist clients with policy inquiries and provide expert guidance on insurance products.
- Process policy changes, renewals, and claims efficiently and accurately.
- Build and maintain strong relationships with clients to ensure their insurance needs are met.
- Educate clients on coverage options and risk management strategies.
- Manage client communications through various channels, including phone, email, and in-person.
- Collaborate with team members to achieve agency goals and improve customer satisfaction.
- Stay updated on industry trends and changes to provide informed advice.
- Maintain accurate records and documentation in accordance with agency policies.
Requirements:
- Valid Illinois insurance license in Property and Casualty.
- Prior experience in customer service or insurance is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to work effectively in a team-oriented environment.
- Proficient in using insurance software and Microsoft Office Suite.
- Positive attitude and a passion for helping others.
- Willingness to learn and adapt in a fast-paced environment.
About Us:
Allstate Insurance Agency - John Tunnell has been serving the Park Ridge community for over a decade, providing top-notch insurance solutions tailored to our clients' needs. Our commitment to exceptional service and community involvement makes us a trusted choice for customers and a great place for employees to grow and thrive.
Compensation: $50,000.00 - $75,000.00 per year
As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.
(if you already have a resume on Indeed)
Or apply here.
In demand
Consumers will always need insurance.
No inventory
You don't have to worry about storage, spoilage or waste.
Protect people
You'll help customers protect what matters most to them.
Invest in your future
Your license is valid for years and in most states.