Licensed Customer Service Agent Lake Geneva

Licensed Customer Service Agent

Full Time • Lake Geneva
Replies within 24 hours
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
About the Role:
Join our dynamic team at Allstate Insurance Agency - Tunnell Agency s a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.


Responsibilities:
  • Assist clients with policy inquiries and coverage options.
  • Process policy changes, renewals, and claims efficiently.
  • Provide accurate quotes and information to potential customers.
  • Educate clients on insurance products and services.
  • Maintain client records and documentation with attention to detail.
  • Resolve customer issues and concerns with a positive attitude.
  • Collaborate with team members to enhance customer experience.
  • Stay updated on industry trends and regulations.
Requirements:
  • Must hold a valid Wisconsin insurance license.
  • Previous experience in customer service with Allstate preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment.
  • Detail-oriented with excellent problem-solving abilities.
  • Proficient in using computer systems and software.
  • Positive attitude and a passion for helping others.
  • High school diploma or equivalent; further education is a plus.
About Us:
The Tunnell Allstate Insurance Agency has been serving the Lake Geneva community for over a decade. Our commitment to customer satisfaction and personalized service has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative culture that values growth, development, and work-life balance.
Compensation: $50,000.00 - $75,000.00 per year




The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

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Find your "why" for starting a career in insurance.

 
In demand
Consumers will always need insurance.
No inventory
You don't have to worry about storage, spoilage or waste.
Protect people
You'll help customers protect what matters most to them.
Invest in your future
Your license is valid for years and in most states.