Property and Casualty Licensed Customer Service Agent
Full Time • San Angelo
Benefits:
- Bonus based on performance
- Company parties
- Opportunity for advancement
- Paid time off
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients while effectively managing inquiries and resolving issues. The ideal candidate will possess strong communication skills and a passion for helping others, ensuring that every customer interaction is positive and productive.
Duties
- Greets all customers coming in to the agency in a friendly and helpful manner.
- Engage with customers via phone, email, and chat to address inquiries and provide information about products and services.
- Answer incoming calls expeditiously and courteously and direct them to the appropriate person promptly and efficiently.
- Negotiate terms and conditions with clients to ensure satisfaction while adhering to company policies.
- Analyze customer needs and provide tailored solutions that enhance their experience.
- Assist in insurance sales by explaining coverage options and benefits to potential clients.
- Maintain accurate records of customer interactions, transactions, comments, and complaints in the sales administration system.
- Collaborate with outside sales teams to ensure seamless communication between departments.
Skills
- Excellent verbal and written communication skills are essential for effective customer interaction.
- Strong negotiation abilities to resolve conflicts and reach mutually beneficial agreements.
- Experience in insurance sales or telemarketing is a plus but not required.
- Proficient in analyzing market trends to better serve customer needs.
- A solid foundation in customer service principles, with a focus on delivering high-quality support.
- Ability to work collaboratively within a team environment while also being self-motivated.
Join our team as a Customer Service Representative where you can make a difference in the lives of our customers through your dedication and expertise!
Must have current Property & Casualty General Lines Lic., Billingual a plus.
Must have current Property & Casualty General Lines Lic., Billingual a plus.
Job Type: Full-time
Benefits:
- Paid time off
Supplemental Pay:
- Bonus opportunities
Ability to Commute:
- San Angelo, TX 76904 (Preferred)
Ability to Relocate:
- San Angelo, TX 76904: Relocate before starting work (Preferred)
Work Location: In person
Compensation: $15.00 - $20.00 per hour
As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.
(if you already have a resume on Indeed)
Or apply here.
In demand
Consumers will always need insurance.
No inventory
You don't have to worry about storage, spoilage or waste.
Protect people
You'll help customers protect what matters most to them.
Invest in your future
Your license is valid for years and in most states.