Insurance Customer Service Representative
Full Time • Babylon
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Parental leave
- Signing bonus
- Training & development
The Vackner Agency is an award-winning, high-growth Allstate agency located in Babylon, NY. We are looking for licensed insurance professionals who take pride in delivering exceptional service while driving meaningful growth.
This is not a “sit back and service” role. We are building something special — and we’re looking for team members who want to grow with us.
If you thrive in a fast-paced office, enjoy building real client relationships, and want to be part of a respected agency expanding into the multifamily and commercial space, this opportunity is for you.
What You’ll Do
• Deliver concierge-level customer service through in-office and phone interactions
• Guide clients through coverage reviews, policy changes, and claims support
• Identify coverage gaps and proactively recommend tailored solutions
• Present and close personal lines policies including Auto, Home, and Renters
• Maintain compliance, documentation, and accurate records within agency systems
• Contribute to a team culture built on accountability, performance, and integrity
• Guide clients through coverage reviews, policy changes, and claims support
• Identify coverage gaps and proactively recommend tailored solutions
• Present and close personal lines policies including Auto, Home, and Renters
• Maintain compliance, documentation, and accurate records within agency systems
• Contribute to a team culture built on accountability, performance, and integrity
What We’re Looking For
• Active NY Property & Casualty License
• Strong communicator who builds trust naturally
• Sales-driven mindset with a service-first approach
• Organized, detail-oriented, and comfortable in a structured office environment
• Spanish speaking is a plus
• Strong communicator who builds trust naturally
• Sales-driven mindset with a service-first approach
• Organized, detail-oriented, and comfortable in a structured office environment
• Spanish speaking is a plus
Why The Vackner Agency?
We are not just another insurance office. We are a top-performing Allstate agency known for professionalism, growth, and strong leadership. Our team operates with clear expectations, strong systems, and a commitment to excellence.
We are not just another insurance office. We are a top-performing Allstate agency known for professionalism, growth, and strong leadership. Our team operates with clear expectations, strong systems, and a commitment to excellence.
If you are looking for a long-term career with real opportunity — not just a job — we would love to meet you.
Compensation: $45,000.00 - $60,000.00 per year
As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.
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In demand
Consumers will always need insurance.
No inventory
You don't have to worry about storage, spoilage or waste.
Protect people
You'll help customers protect what matters most to them.
Invest in your future
Your license is valid for years and in most states.