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Insurance Customer Service Representative Coral Gables

Insurance Customer Service Representative

Full Time • Coral Gables
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Join Our Winning Team at Allstate – Allstate / Borbolla Insurance

📍 Location: Sevilla Ave, Coral Gables, FL
🕒 Hours: Mon–Thurs 9 AM–6 PM (1-hour break) | Fri 9 AM–5:30 PM (½-hour break)

Are you a licensed insurance professional looking to grow with an established and respected agency? Do you thrive in a positive, competitive environment that values teamwork, service, and success? If so, we want to hear from you!

For over 35 years, we’ve been a trusted part of the Coral Gables community, offering our loyal clients a full range of solutions for their insurance needs. At Allstate / Borbolla Insurance, we believe in building strong relationships with our customers and, just as importantly, with each other. Our team is our greatest asset, and we’re proud of the vibrant, upbeat culture we’ve created.

We’re looking to expand our Allstar team of professionals by acquiring a few more competitive licensed insurance agents or customer service representatives who fit in with our team and culture. If helping others while making a good living is not your thing, please don't apply. 

🌟Why Join Us?

  • Be part of a high-performing sales culture where your efforts are recognized and rewarded

  • Enjoy job stability and support from a well-established agency with over 50+ years of combined agent experience

  • Make an impact in the community while growing your insurance career

  • Work in a collaborative, driven, and fun team environment. Together Everyone Achieves More

 📌 Responsibilities:

     *** Sales Agents:
  • Must meet minimum monthly production goals and bonus requirements
  • Responsible for servicing and retaining new business up until its first renewal or expiration date
     *** Customer Service Representatives:
  • Handle incoming calls for Allstate policy service, coverage reviews, retention, billing, payments, and any other policy-related endorsements or inquiries
  • Provide a high level of customer support and satisfaction through timely and accurate service

💼 Position Requirements:

  • Florida 2-20 General Lines or 20-44 Personal Lines license required

  • Minimum 1 year of experience in insurance (sales or customer service)

  • Allstate experience is a strong plus

  • Bilingual—preferably English and Spanish—is highly beneficial

  • Strong computer, typing, Microsoft Office, and phone skills

  • Professional, detail-oriented, and passionate about helping others

💰 Compensation & Benefits:

  • Competitive salary + monthly bonus opportunities

  • Health, vision, and dental insurance (after 90 days)

  • Accident, supplemental health, and cancer plans

  • Up to 80 hours of paid time off annually (starts accruing after 90 days)

  • Room for career advancement and growth within our team

If you're ready to take the next step in your insurance career, apply here or email your resume to victoracevedo@allstate.com. 
Compensation: $40,000.00 - $45,000.00 per year




The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

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Find your "why" for starting a career in insurance.

 
In demand
Consumers will always need insurance.
No inventory
You don't have to worry about storage, spoilage or waste.
Protect people
You'll help customers protect what matters most to them.
Invest in your future
Your license is valid for years and in most states.
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