Insurance Customer Service Representative Plano

Insurance Customer Service Representative

Full Time • Plano
Benefits:
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Insurance Customer Service Representative
Kristie Barrett Allstate Agency – Full Time

We are looking for a licensed and motivated Insurance Customer Service Representative to join our Allstate agency team! If you’re someone who enjoys helping others, thrives in a fast-paced environment, and is looking for a long-term career with growth potential, we want to hear from you.

Hourly Base Pay + Commission | Average Total Compensation: $40K–$60K+ annually

Benefits

Base salary + uncapped commission
Paid training
Health, Dental, and Vision insurance
Paid time off (PTO) and paid holidays
Growth opportunities within the agency

Responsibilities

Provide excellent customer service to maintain strong client relationships
Handle policy changes, billing inquiries, and customer account updates
Process Evidence of Insurance and policy documents
Assist with cross-selling opportunities and referrals for additional products
Meet individual and agency performance goals
Identify opportunities for financial services and refer to appropriate team members

Requirements

Active Property & Casualty license
(required)
Minimum 1 year of Allstate customer service experience
Prior insurance experience required
Strong communication and problem-solving skills
Coachable, dependable, and results-driven
Positive and professional attitude

If you’re ready to grow your career with a supportive and high-performing team, apply today!
Compensation: $17.00 - $20.00 per hour




The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

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Find your "why" for starting a career in insurance.

 
In demand
Consumers will always need insurance.
No inventory
You don't have to worry about storage, spoilage or waste.
Protect people
You'll help customers protect what matters most to them.
Invest in your future
Your license is valid for years and in most states.